Conditions of Use


While you can take your Bayswater car to most destinations you'll want to visit, there are some restrictions.

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If you have car issues, you’ll be back on the road in no time with 24-hour roadside assistance and Toyota’s New Car Warranty.

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On your car’s return, make sure it’s refuelled to the same level as when you took the car.

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Our ‘City Use’ option reduces the cost of car hire for travel over short distances. If travelling longer distances, you may get better value from our flat-fee option with unlimited km’s instead.

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The Renter will need to bring both a driver's licence in their own name (Australian or International) and a Visa or MasterCard, also in their own name.

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Yes, you can add a second driver (or more).

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Our vehicles are only allowed to be driven on sealed roads.

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You can cancel your booking reservation at any time, free of charge.

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Dogs, cats and other animals are not allowed in our cars.

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If your Rental did not meet expectations, or you have a complaint about any aspect, please let us know.

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Customer Support

Our FAQ's are the quickest way to find an answer. But if you can't find what you're looking for, our customer service team are happy to assist.

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