Great, great value; excellent car. Take the very reasonably-priced full insurance for peace of mind ($0 liability) and only $200 bond (to cover any upside incidentals, should there be any - fair enough; refunded promptly). Cars are new or near-new (depending on the option you choose) and in top condition. Windscreen glass and rear window could be a little cleaner. Full out / full in fuel policy. Staff matter of fact and quick (if you want to have a conversation, go to a nearby cafe).

I always use these guys - no hidden extras, no catches, awesome customer service, great prices. If you return the car with more petrol in it than when they have it to you, they’ll give you a refund!!! - You are the best car hire company in Sydney, because you treat people fairly and well. Thank you!!

Best service I've ever received, the process was so efficient and easy. The people were lovely and I felt supported at every stage of the way. Am definitely going to use Bayswater for all future car rental plans. The extra cover is definitely worth it as well btw! I had doubts as to whether I'd need it, but the benefits far outweighed the costs for me (not that I made use of the cover, so don't know if redeeming the cover would be a hard process) - peace of mind was worth it for me.