Frequently Asked Questions
Pay less if the rental car is damaged with Bayswater
No matter how careful you are, sometimes you just can’t prevent accidents. The damage excess is what you pay if the hire car is damaged.
Bayswater has the best value damage cover in Australia by a country mile – it could save you thousands.
Video: What is Damage Excess?
Real examples of accidents
Most other car rental companies would charge around $3000 in standard excess cover for the accidents you see below.
Fortunately with Bayswater, you don't have to pay through the nose for someone else's carelessness. These accidents would only cost you $1000, or with our reduced excess ‘Top Cover’, you'd pay $0!
That's right, with Top Cover you pay nothing in the event of an accident.
Our customer changed lanes and hit a car in the blind spot. Charged $0 with Top Cover. With just about any other car hire company, this accident would have cost all of their normal damage charge of $3000.
Our customer hit a low wall while parking. Charged $0 with Top Cover.
This customer reversed into a post while parking. Charged $0 with Top Cover.
OOPS. This customer accidently pushed the accelerator instead of the brake pedal. We liked the red tape, but decided to go with a conventional repair. $0 with Top Cover.
The customer changed lanes and was struck by a car she failed to see in the other lane. Charged $0 with Top Cover.
Low excess & optional damage waiver
Bayswater has a low damage excess for new cars at only $1000. Other companies charge from $20 to $30 a day extra for the same level of excess reduction you automatically get with Bayswater.
For extra peace of mind, our reduced damage excess (Top Cover) removes your liability completely — you pay $0 in the event of an accident.