Frequently Asked Questions
If you have an accident or collision
In in the event of an accident, please follow the four steps below.
- Get the following details from the other party involved: name, address, telephone number, registration number and insurance company. Do not have the car repaired or towed without our permission.
- Telephone the Bayswater office (on key ring). If after-hours call:
- Perth: 0438 813 379 or 0412 431 707
- Sydney: 0430 183 100 or 0430 163 333
- Report to the Police and provide Bayswater with the Police Report No.
- Complete an accident report-form in our office as soon as possible
For more information on accidents or damage to your hire car, see our damage excess page.