Customer Feedback / Ask a Question
Firstly, some answers to commonly asked questions:
Do you hire baby seats?
Yes. Please see this FAQ for more information.
Is my credit card billed during reservation?
No, your card is only billed when you pickup the vehicle from us.
Do you have any automatics?
Yes, all our vehicles are automatics.
Do you accept international drivers licenses?
What is the minimum licence a driver must have?
P1 (Red P-plate).
Is there any extra charge for travelling to the snow fields?
Please see this FAQ: Taking cars to the Snowy Mountains
How can I change the details of my booking?
Please contact the appropriate office.
Will I have to pay an interstate fee to travel from Sydney to Canberra?
No, both NSW and ACT are included.
Do you accept debit cards?
Yes, we accept Visa and MasterCard credit and debit cards.
What about roof racks?
None of our vehicle are fitted with roof racks. Items cannot be put on, or carried on the roof of our vehicles.
Do you have any cars that seat more than 5?
Yes, we do have the Toyota Tarago which seats 8 people. Please note that in WA, the Tarago are available from Perth and Bayswater (near airport) locations only.
Which is the closest office to the Perth Airport?
The Bayswater office, which is a 10 minute cab ride.
Many more common questions are covered in our Facts About Bayswater Car Rentals page. Please ensure you've read this page before submitting a question.