Telephone Direct:
| Sydney NSW | 02 9360 3622 |
| Perth WA | 08 9221 1122 |
| Subiaco WA | 08 9388 3222 |
| Fremantle WA | 08 9430 5300 |
| Bayswater WA (near airport) |
08 9370 3888 |
Our online package includes Damage
Responsibility reduced to $300,
for drivers 25-79 y.o.
(Industry standard $2750)
NO Vehicle Registration Recovery Fee
NO Airport Concession Fee
NO Premium Location Fee
NO Credit Card Fees
(includes our best-priced competitors)
CLICK HERE.
Be sure you know what you're
getting AND how much it costs.
Hassle-free Rental Car Travel in Australia - FAQs
Below are answers to Frequently Asked Questions regarding Rental Car travel in Australia along with links to pages with even more information.
This will help you avoid unnecessary problems, save money and enjoy your travel in Australia.
1. What do we need to know about toll roads and paying tolls? What are E-Tags?
There are toll roads in New South Wales, Victoria and Queensland, mostly in the major cities of Sydney, Melbourne and Brisbane. The tolls range from a low of about $1.50 to around $7.00.
E-Tags are electronic 'tags' that attach to the interior of the wind screen. They automatically record the car’s passing, allowing you to pass through without stopping to pay. Some toll roads do not provide any way to pay cash. This means that, if you do not have an E-tag, you would have to pay by telephone using a credit card later, which also costs more because it attracts extra charges. An E-Tag is essential for reducing your costs and the likelihood of penalties or extra charges for driving on Sydney's multitude of Toll-roads.
Bayswater Car Rental provides optional E-tags for all our Sydney cars at only $1/day, making your travel easier and more trouble-free. (They also work on Brisbane and Melbourne Toll-roads.)
On return, we simply charge you for the Tolls accumulated during your rental.
While the E-Tag is optional, we highly recommend that you use one for travel around Sydney. The costs of incurring toll charges without having the E-tag in your hire car can add up quite quickly. Because of the high administration costs of managing electronic tolls that have been incurred without E-Tags, we charge $20 per toll for cars that do not have the E-Tag.
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2. What happens if I have an accident or collision?
- Obtain details from the other party involved: name, address, telephone number, registration number and insurance company.
- Do not have the car repaired or towed without our permission. Telephone our office
or if after hours:
- Perth - ph: 08 9367 3039 or 0438 813 379
- Sydney - ph: 0430 183 100 or 0430 163 333
- Report to the Police and provide us with the Police Report No.
- Complete an accident report-form in our office forthwith
For more information on accidents or damage to your hire car, please click here for the Rental Car Damage and Accident Facts Page.
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3. What should we do if we have a breakdown or problems with the car?
All cars are covered Australia-wide by Toyota New Car Warranty. This entitles our cars to free warranty repairs at any Toyota Dealership. Additionally, all our cars have 24 hour NRMA or RACWA Roadside Service Membership. (Call-out fees are charged for human error. i.e. lights-left-on & key lock out). Telephone and Membership details are on the car's key ring.
4. What do we need to know about traveling by automobile in Australia?
Below are a few tips. For more information, click here for our dedicated Automobile Travel in Australia page.
You’ll be driving the left side of the road. Look right just before entering traffic. (Just as importantly, when you are walking, look right before crossing the road. It may sound obvious, but habits of a lifetime are hard to break.)
Australia is a big, wide open country. Sometimes visitors expect things to be closer than they actually are. If you plan ahead, you’ll have time to enjoy the journey rather than getting caught trying to rush to your next destination.
Our speed limits are lower than some countries. You can still travel at reasonable speeds most of the time, but be aware that the speed limit can drop quite a lot and quickly as you approach towns and cities.
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Hiring a car should be simple and free of surprise charges or unexpected risk.
And travel by rental car should be a flexible and cost-effective way to get around Australia. But that’s not always the case if you haven’t been given all the facts when making your decision, or if something goes wrong.
With Bayswater Car Rental, hiring a car really is simple and straightforward. There are no mystery charges. We’ll tell you everything you need to know before you drive away. In fact we’ve designed this website so that all the facts are crystal clear before you make your booking. You should be able to find everything you need to know about renting a car in Australia generally or in Sydney or Perth specifically.
If you have any questions that we have not answered to your satisfaction on the pages of this site, please contact us directly by telephone. (You'll find our telephone numbers on every page, in the left column or click here to see the Contact Us/Locations page)
Other FAQs
For answers to FAQ's in the following areas, please click on one of the links below or use the FAQ drop down menu in the navigation bar at the top of the page.
- How do Bayswater's rates compare?
- Other companies have fees that Bayswater doesn't charge. Does Bayswater have any extra fees we need to know about?
- What is "reduced damage responsibility" or Damage Waiver Protection?
Facts About Bayswater Car Rental
- How do you keep your rates so low? (How can you be that much cheaper?)
- What are your opening hours?
- How easy is it to get to Bayswater Car Rental from the airport?
- Do you provide baby seats?
- Do you do one-way rentals?
- What about personal privacy and online security?
- We've seen or heard of Bayswater Car Rental being referred to as 'No Birds' car rental. What does that mean? Why 'no birds'?
- What documents are required to rent a car?
- What are your areas of use?
- Are there any restrictions on taking your cars to the Snowy Mountains?
- Can I have extra drivers?
- What about petrol when we return the car?